Accessibility Statement for Zorella Weddings

Zorella Weddings is committed to making its website and client dashboard accessible to as many people as possible, regardless of ability or technology. We want everyone to be able to use our services with confidence and ease.

Our commitment to accessibility

We aim to ensure that our website and online services are accessible in accordance with the Equality Act 2010 and, where reasonably practicable, the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

Our website is designed to be:

• Navigable using a keyboard

• Compatible with modern screen readers and assistive technologies

• Readable with clear contrast, legible fonts, and responsive layouts

• Usable across desktop, tablet, and mobile devices

Accessibility features

We have taken steps to support accessibility, including:

• Clear page structure and logical navigation

• Text alternatives for meaningful images where appropriate

• Consistent layouts across the website and client dashboard

• Buttons, forms, and interactive elements designed to be usable without a mouse

• Responsive design that adapts to different screen sizes and zoom levels

Known limitations

Despite our efforts, some parts of the website or dashboard may not yet be fully accessible. For example:

• Some third-party tools, embeds, or plugins (such as payment or booking components) may have accessibility limitations beyond our direct control

• Certain older content or dynamic elements may not fully meet all WCAG 2.1 AA success criteria

We are actively reviewing and improving accessibility as part of ongoing development.

Need help or found an issue?

If you experience any difficulty accessing any part of our website or client dashboard, or if you require information in an alternative format, please let us know. We are happy to help and will respond as soon as reasonably possible.

Contact us:

• Email: team@zorella.co.uk

Please include:

• The page or feature you were trying to use

• A brief description of the issue

• The device, browser, or assistive technology you were using (if relevant)

Ongoing improvements

Accessibility is an ongoing process. We regularly review our website, dashboard, and digital services to improve usability and accessibility, particularly when introducing new features or updates.